Help
myOOTD Support
We typically respond within two business days.
CONTACT
Email support@myootdapp.com with the email address on your account, a description of the issue, and screenshots if helpful. Never send passwords, verification codes, or API keys.
SUBSCRIPTIONS
Open myOOTD Settings and choose Restore Purchases if a paid subscription is not recognized. To manage or cancel a subscription, open iPhone Settings, tap your Apple Account, then Subscriptions.
ACCOUNT & DATA
You can edit your profile, remove uploaded photos, or permanently delete your account from Settings inside the app. If you cannot access the app, email support from the address associated with your account.
PHOTO OR AI ISSUES
For best results, use a bright, uncropped photo with one clearly visible garment. If generation fails, confirm your connection and retry. Failed provider attempts are not intended to consume usage.